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RETURN POLICY

For damaged books or errors in purchasing, please contact us
within 7 days of receiving the book(s) for instructions. Damaged
books can only be exchanged for the same title. If you made an
error and purchased the wrong title, you can exchange it or return
it for a refund. 

Please return books, prepaid, to: University of Louisiana at
Lafayette Press, P.O. Box 43558, Lafayette, LA 70504

If you are requesting an exchange, please include a note with
instructions on which title you are exchanging it for. Also,
if you are exchanging it for a title that costs more, please include
payment for the difference. (If you are exchanging for a title that
costs less, the difference will be credited to you within 7 days
of receipt by us.) 

PRIVACY STATEMENT

We collect information from you when you place an order or
subscribe to our newsletter. When ordering on our site, you will
be asked to enter your: name, e-mail address, mailing address,
phone number and credit card information. Your information,
whether public or private, will not be sold, exchanged, transferred,
or given to any other company for any reason whatsoever, without
your consent, other than for the express purpose of delivering the
purchased product.

The email address you provide for order processing may be used
to send you information and updates pertaining to your order,
in addition to receiving occasional company news, updates,
related product or service information, etc. If at any time you would
like to unsubscribe from receiving fu ture emails, we include detailed
unsubscribe instructions at the bottom of each email.

We implement a variety of security measures to maintain the
safety of your personal information when you place an order
or enter, submit, or access your personal information. We offer
the use of a secure server. All supplied sensitive/credit information
is transmitted via Secure Socket Layer (SSL) technology and then
encrypted into our Payment gateway providers database only to
be accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential.
After a transaction, your credit card number will not be stored on
our servers. We do not sell, trade, or otherwise transfer to outside
parties your personally identifiable information. 

By using our site, you consent to our privacy policy.

If we decide to change our privacy policy, we will post those changes
on this page, and/or update the Privacy Policy modification date
below. This policy was last modified on 03/09/2012. 

If there are any questions regarding this privacy policy you may
contact us by phone at 337-482-1163 or email at cls@louisiana.edu.

 

 

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