For damaged books or errors in purchasing, please contact us within 7 days of receiving the book(s) for instructions. Damaged books can only be exchanged for the same title. If you made an error and purchased the wrong title, you can exchange it or return it for a refund.
Please return books, prepaid, to: University of Louisiana at Lafayette Press, P.O. Box 43558, Lafayette, LA 70504
If you are requesting an exchange, please include a note with instructions on which title you are exchanging it for. Also, if you are exchanging it for a title that costs more, please include payment for the difference. (If you are exchanging for a title that costs less, the difference will be credited to you within 7 days of receipt by us.)
We collect information from you when you place an order or subscribe to our newsletter. When ordering on our site, you will be asked to enter your: name, e-mail address, mailing address, phone number and credit card information. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product.
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving fu ture emails, we include detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your credit card number will not be stored on our servers. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.